Shipping policy

Shipping Policy

1. Processing Time:

  • All orders are processed within 2 business days (excluding weekends and holidays) after receiving the order confirmation.
  • For custom or made-to-order items, the processing time may vary and will be communicated during checkout.

2. Shipping Rates and Delivery Time:

  • Standard Shipping: Delivery within 7 days.
  • Express Shipping: Delivery within 3 days at an additional cost.
  • Free shipping is available as offers time and again. 

3. Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment.

4. International Shipping:

  • We currently ship to select international destinations. Please note that delivery times may vary depending on customs clearance.
  • International shipping fees are calculated at checkout. Customers are responsible for any duties or taxes applicable in their country.

5. Packaging:

  • All products are carefully packed to ensure they reach you in perfect condition. Eco-friendly materials may be used for sustainability.

6. Undeliverable or Returned Packages:

  • If a package is undeliverable due to incorrect address or refusal to accept delivery, the customer will bear the cost of re-shipping.

7. Damages or Missing Items:

  • Please inspect your package upon arrival. If any item is damaged or missing, notify us within [X] days with photos of the damage. We will replace the item or issue a refund as appropriate.

8. Delays:

  • While we aim to deliver on time, occasional delays due to unforeseen circumstances may occur. Please contact us if your package is delayed beyond the estimated delivery time.

9. Contact Us:
For questions or concerns regarding your shipment, reach out to us at:

  • Email: reema.gupta@sprinklesandsplash.com
  • Phone: +91 85190 81525